|Accountability is to manage time and place.|
What is an honest mistake in job-performance anyway? Is there such a thing as a non-honest mistake? What makes a mistake, or a failure honest or dishonest? Describing an event as an honest mistake is an attempt to justify an outcome without accountability and by placing blame on the outcome itself. Applying the honest mistake concept is a common sense approach to avoid discovery of fact and root cause.
|In this old picture the quality was not an honest mistake, but root cause discovery which lead to becoming the Master.|
A non-punitive policy is the antidote to the honest mistake approach. In a non-punitive environment there is accountability at all levels and the root cause is discovered by at least considering individual human factors, the environment, supervision and organizational elements. When understanding the root case an enterprise has been given a documented opportunity to change processes for a different outcome. The mistake is no longer an honest mistake, but accountability and accepting an operational process failure.