|Process result is not magic, it’s planning and action.|
There are leaders who expect process magic to happen in a real-process time and that private 91 makes it home no matter what. When organizational leaders see human factors as a frustration and the barrier to effectiveness, they may attempt to make improvements by withdrawing from reality and enter into a virtual world of magic. If leaders only see the frustration of personal known human factors and focus on that, they continue to became unbearable and extremely frustrating. Management may decide to improve human factors by hiring new personnel with unknown organizational performance. If human factors only is to be improved by introducing new personnel, how many new are required before human factors are no longer variables?
|Harnessed human factors produces exceptional results.|
When human factors are harnessed, variables of human factors are transformed into acceptable levels of job performance. This is not only applicable to lower level personnel, but also to top management personnel. Human factors are harnessed by accountability and training. When applying organizational training and accountability in a just culture, the variables of human factors becomes strategy process solutions, oppose to process failures.